Welcome to Helio. These Terms and Conditions govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. General

This website is operated by Helio. Throughout the site, the terms “we”, “us”, and “our” refer to Helio.

By visiting our website or purchasing from us, you engage in our service and agree to be bound by the following terms and conditions.

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or

• You are using the website under the supervision of a parent or legal guardian.

3. Products and Pricing

We strive to ensure that product descriptions, images, and pricing are accurate.

However:

• Prices are subject to change without notice.

• We reserve the right to discontinue any product at any time.

• Colors of products may vary slightly due to screen differences.

4. Orders

When you place an order on our website:

• You agree that all information provided is accurate and complete.

• We reserve the right to refuse or cancel any order for reasons including:

   

  • suspected fraud

  • incorrect pricing

  • product unavailability

   

If an order is cancelled after payment, the amount will be refunded to the original payment method.

5. Payments

All payments are processed securely through trusted payment gateways.

We do not store your complete credit or debit card information.

Accepted payment methods may include:

• Credit cards

• Debit cards

• UPI

• Net banking

• Wallet payments

• Cash on Delivery (if available)

6. Shipping and Delivery

Delivery timelines provided on the website are estimates and may vary due to:

• logistics delays

• weather conditions

• unforeseen circumstances

Helio is not responsible for delays caused by courier partners.

7. Returns and Refunds

Return and refund eligibility are governed by our Return & Refund Policy available on our website.

Products must be returned in their original condition and packaging where applicable.

8. Intellectual Property

All content on this website including:

• logos

• images

• graphics

• text

• product descriptions

• website design

are the property of Helio and are protected by intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

9. Prohibited Uses

You may not use the website:

• for unlawful purposes

• to transmit viruses or malicious code

• to collect personal data of other users

• to violate any laws or regulations

We reserve the right to terminate access for users who violate these terms.

10. Limitation of Liability

Helio shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

All products are used at the customer’s discretion.

11. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts of [Your City / State].

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Brand Name: Helio

Email: support@helio.com

Address: [Insert Business Address]